What is the check-in and check-out policy at Abbey Hotel?
Check-in is at 14:00 and check-out is by 11:00.
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Abbey Hotel
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Key details
About the Hotel
23 Wood Lane Shepherds Bush,
London,
United Kingdom,
Greater London
- Close to Westfield London
Very good
7.1
7.2
2.1
Loved by Abbey Hotel guests
"Perfect location for westfields shopping"
"Great location for Shepherds Bush Empire, very reasonably priced, quiet."
"Great location opposite Westfields."
Offering luggage storage, the smoke-free Abbey Hotel London lies in the Probstheida district, a mere 0.9 km from the large Westfield London Shopping Centre and around 25 minutes' walk from such cultural places of interest as the suspension Hammersmith Bridge. This 3-star hotel features Wi-Fi in public areas.
Location
The hotel has a prime setting 3.8 km from the Victoria and Albert Museum, while natural sights like the Hyde Park are 4.1 km away. Guests can visit O2 Empire Music Venue, which is approximately a 5-minute walk away, and KidZania London which is in the vicinity of the Abbey.
Also, Shepherd's Bush Green is situated 200 metres away. Located nearly a 10-minute drive from the property, St Stephen's Church is open for visiting by worshippers and tourists.
The Abbey lies 350 metres from Wood Lane underground station and a short way from London Shepherd's Bush train station.
Rooms
This London hotel has 8 rooms with storage and a sitting area. Free Wi-Fi and a flat-screen TV with satellite channels along with coffee and tea making equipment are provided.
Eat & Drink
Guests will enjoy Asian dishes at Tian Fu, which is just around the corner from the accommodation.
“For a streamlined visit to London, Abbey Hotel puts you right by the vast Westfield shopping complex. Multilingual staff indicate a welcoming environment for international visitors, and the daily housekeeping is a practical touch. In my view, its real strength lies in value, offering an affordable base amid a vibrant and diverse area.”
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Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Standard Twin Room
2 persons
5 m²
2 Single beds
Heating
room details
Deluxe Triple Room
2 persons
10 m²
3 Single beds
Heating
room details
Standard Double Room
2 persons
7 m²
1 King-size bed
Heating
room details
Standard Single Room
2 persons
8 m²
1 Single bed
Heating
room details
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Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key access
Services
- Valet parking
- Housekeeping
Spa & Leisure
- Live entertainment
Room features
- Heating
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Hotel location
23 Wood Lane Shepherds Bush,
London,
United Kingdom,
Greater London
Map view
23 Wood Lane Shepherds Bush,
London,
United Kingdom,
Greater London
City landmarks
Museum
The British Museum
6.9
km
Garden
Buckingham Palace
5.8
km
Park
Holland Park
2.4
km
Park
Hyde Park
4.1
km
Museum
Victoria and Albert Museum
3.8
km
Palace
Kensington Palace
2.5
km
Museum
Design Museum
2.4
km
Museum
Science Museum
3.6
km
Museum
Natural History Museum
3.6
km
Square
Trafalgar Square
6.7
km
Park
Kensington Gardens
3.1
km
Museum
National Gallery
6.7
km
Landmark
Big Ben
7.0
km
Event hall
Royal Albert Hall
3.3
km
Landmark
Westbourne Grove
2.1
km
Shopping Area
Westfield London
890 m
Museum
Leighton House Museum
2.4
km
Park
Ravenscourt Park
1.6
km
Museum
Museum of Brands
2.8
km
Event hall
Hammersmith Apollo
2.3
km
Metro Station
Kensington
1.5
km
Event hall
Olympia Exhibition Centre
1.5
km
Church
Westminster Abbey
6.8
km
Landmark
Wood Lane
890 m
Event hall
Bush Hall
900 m
Landmark
Lost Lagoon
930 m
Landmark
Notting Hill
2.3
km
Garden
Kyoto Garden
2.4
km
Event hall
02 Shepherd's Bush Empire
930 m
Landmark
O₂ Shepherd's Bush Empire
930 m
Nearby
Shopping Area
Westfield London
530 m
Park
Hammersmith Park
550 m
Mall
BBC White City
550 m
Restaurants
Woodys Grill
150 m
1 Uxbridge Road
Mr Falafel
230 m
Uxbridge Road Units T4/T5 New Shepherds Bush Market
Zicaffe
140 m
182 Uxbridge Road
Cafe Vakko
140 m
182 Uxbridge Road Shepherds Bush
best london kebab
170 m
160 Uxbridge Road Shepherds Bush Green
Dessertz
160 m
65-69 Shepherd's Bush Green
Itsu
280 m
Level 50
The Italian Coffee Club
250 m
4/5 Shepherds Bush Market Uxbridge Road Entrance
Harana
340 m
118 Uxbridge Road
Chikara Teppanyaki
460 m
Westfield London Shopping Centre Ariel Way Unit 2134
Explore London
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Local transport and travel tips
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Property information and rules
Check-in
from 14:00-23:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Arabic
Number of rooms:
8
Former name
oyo abbey hotel
Reviews and Ratings
Feedback about Abbey Hotel from previous guests about their experience.
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Pros
Great location
Comfy bed
Friendly reception
Good water pressure
Cons
Dirty room
Room didn't lock
Stained bedding
Guest reviewsbased on 296 reviews
Connor from Australia
Single
Standard Twin Room
3 nights in November 2025
|
Reviewed:February 05, 2026
9/10
Excellent Location and Helpful Staff!
attentive staffbeneficial location
The staff was attentive. They quickly addressed my queries! The location suited my travel needs well. It was particularly beneficial being near the shopping center.
0 Helpful
Elijah from United Kingdom
Single
standard double room
3 nights in November 2025
|
Reviewed:January 07, 2026
9.0/10
convenient location, comfortable stay
clean roomcomfortable bedconvenient locationeasy check-in
The room was very clean, and the bed proved comfortable. the hotel is conveniently located near both the westfield shopping center and several transportation options. staff members were friendly and helpful . i appreciated the easy check-in process. It was quick and efficient.
the tv remote was not working properly, it was only a minor inconvenience.
Dining
9/10
Multiple restaurants are nearby offering various cuisines. I noticed several cafes and pubs within a short walking distance. finding a place to eat was easy, and there were many options to explore. this added convenience to my stay.
Location
10/10
The hotel is situated very close to the westfield shopping centre. The tube station is just around the corner. a bus stop is located right in front of the premises. the location offered easy access to many amenities.
Service
9/10
The reception staff was genuinely helpful, i found them to be really cute. their assistance greatly contributed to a smooth stay. They answered all my questions promptly. i felt supported throughout my visit.
Facilities
8/10
The hotel provides luggage storage. This allowed me to explore without carrying my bags. the room was relatively quiet despite the busy road outside. i was able to relax after a busy day of activities.
0 Helpful
|
Olivia from United Kingdom
Single
Standard Twin Room
3 nights in November 2025
|
Reviewed:December 03, 2025
7/10
convenient locationeasy check-infriendly stafftemperamental door lockmissing bedside lampsmall bathroom
The location was convenient , only a five-minute walk from Shepherd's Bush Market Tube station. The check-in process was easy , and the staff were friendly. I found the room and hotel very clean.
The door lock was temperamental , it was difficult to operate. There was no bedside lamp available in the room. I found the bathroom to be very small.
0 Helpful
James from United Kingdom
Business traveller
Standard Twin Room
3 nights in June 2025
|
Reviewed:August 14, 2025
9.0/10
Convenient Stay
excellent locationhelpful staffclean roomuseful fan
the location proved excellent for my needs with easy access to public transport the reception staff were genuinely helpful addressing any concerns promptly the room was notably clean upon arrival i also found the provision of a fan very useful given the warm weather
one minor inconvenience was the limited space in the bathroom it made moving around a bit challenging
Location
9/10
westfield shopping center is just across the street from the hotel shepherd's bush market tube station is a short walk away providing access to piccadilly and central lines several restaurants are within walking distance
Service
10/10
the reception staff quickly replaced a broken hairdryer when i reported it they were always available to assist with directions and travel information i found them kind and attentive to all my needs
Dining
8/10
the hotel does not offer its own dining facilities however many eateries are within a short distance from the hotel a large shopping center nearby has multiple food options markets offer diverse food choices
Rooms
9/10
the room was a decent size for a single traveler it included comfortable beds i found a useful fan provided there were fresh towels and sufficient toiletries i was satisfied with the cleanliness
0 Helpful
|
Roy from United Kingdom
Single
Standard Twin Room
3 nights in June 2025
|
Reviewed:June 27, 2025
8.5/10
Solid Stay Near Shopping
helpful staffclean roomgood bathroomconvenient access
i found the staff helpful and polite, especially regarding local directions. my room was quite clean and the bathroom was a good size. the central line access made getting around very easy (i also liked the nearby bus lines). the window opened, a plus.
the floorboards did creak a bit in my room.
Facilities
9/10
a major shopping mall is directly across from the premises. the proximity allows for quick access to various retail outlets and dining options. this offered convenience for shopping and meals.
Location
8/10
the hotel is near a central transportation hub. a short walk gets you to underground lines and bus routes. this proximity simplifies travel to many destinations.
Service
8/10
the reception staff seemed responsive to questions. they gave clear directions and basic information. i found them efficient during check-in and check-out.
Rooms
9/10
my standard twin room included two beds. the space was adequate and quite clean. it provided functional space for my stay (i found it suitable for resting).
0 Helpful
|
FAQs
About Abbey Hotel
How far is Abbey Hotel from the nearest metro station?
Shepherd's Bush Market Underground Station is just 300 meters from the hotel.
What are some nearby attractions to Abbey Hotel?
Nearby attractions include O2 Shepherd's Bush Empire (0.5 km), Hyde Park (2 km), and Oxford Street (3 km).
What amenities are available in the rooms at Abbey Hotel?
Rooms feature a flat-screen TV, kettle, private bathroom with free toiletries, and air conditioning.
Is Wi-Fi available at Abbey Hotel?
Free Wi-Fi is available throughout the hotel.
Is there parking available at Abbey Hotel?
Public parking is available nearby for a fee.
How close is Abbey Hotel to London Heathrow Airport?
The hotel is located 18 km from London Heathrow Airport.
Does Abbey Hotel offer services for guests traveling for business?
The hotel provides complimentary wired internet access and luggage storage for business travelers.
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