What is the check-in and check-out policy at Abbey Hotel?
Check-in is at 14:00 and check-out is by 11:00.
50 photos
Abbey Hotel
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Key details
About the Hotel
23 Wood Lane Shepherds Bush, London,
- Close to Westfield London
Nice
6.9
7.2
2.1
2-star budget hotel opposite Westfield London Shopping Centre
Amenities & Services
Abbey Hotel offers
Rooms
All guest rooms have
Location & Transport
The hotel sits
Guest Services
Practical Information
Highlights
Location: Opposite Westfield London Shopping Centre
Transport: 300 m from Shepherd's Bush Market Underground
Rooms: Private bathrooms in all rooms
Services: Multilingual staff and daily housekeeping
Inclusivity: Provisions for special requirements
Parking: Electric vehicle charging station and valet parking
“For a streamlined visit to London, Abbey Hotel puts you right by the vast Westfield shopping complex. Multilingual staff indicate a welcoming environment for international visitors, and the daily housekeeping is a practical touch. In my view, its real strength lies in value, offering an affordable base amid a vibrant and diverse area.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Standard Twin Room2 persons5 m²2 Single bedsHeatingroom details
- Deluxe Triple Room2 persons10 m²3 Single bedsHeatingroom details
- Standard Double Room2 persons7 m²1 King-size bedHeatingroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Valet parking
- Housekeeping
Spa & Leisure
- Live entertainment
Room features
- Heating
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Location
23 Wood Lane Shepherds Bush, London,
Explore London
Explore the Local Scene
Holland Park
30 minutes' walk
Holland Park features beautiful gardens, a tranquil environment, and the unique Kyoto Garden, perfect for a peaceful retreat.
Westfield London
10 minutes' walk
Westfield London offers an extensive range of shops, dining, and entertainment, ideal for a day of leisure and shopping.
Kensington Palace
30 minutes' walk
Kensington Palace showcases regal history and stunning gardens, hosting exhibitions and events throughout the year.
BBC White City
10 minutes' walk
BBC White City is the hub of British broadcasting, with tours available for guests interested in media production.
Outdoor Fitness Classes
10 minutes' walk
Outdoor fitness classes at nearby parks offer a fun way to stay active and meet locals. Check seasonal schedules for timetables.
Biking in Holland Park
30 minutes' walk
Biking in Holland Park provides scenic trails for thrill-seekers. Rentals are available nearby for easy access.
Woodys Grill
2 minutes' walk
Woodys Grill offers a casual vibe with hearty grilled dishes, making it a local favorite for a satisfying meal.
Zicaffe
2 minutes' walk
Zicaffe serves delightful coffee and pastries, perfect for a quick breakfast or a cozy afternoon break.
Cafe Vakko
2 minutes' walk
Cafe Vakko features fresh local ingredients and a bright atmosphere, suitable for light meals and coffee lovers.
The Shepherds Bush Empire
10 minutes' walk
The Shepherds Bush Empire hosts live music and performances, with a lively atmosphere attracting local and international acts.
BBC Television Centre Tours
10 minutes' walk
BBC Television Centre offers guided tours where individuals and families can learn about iconic shows and the broadcasting process.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 14:00-23:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Arabic
Number of rooms:
8
Former name
oyo abbey hotel
Reviews and Ratings
Feedback about Abbey Hotel from previous guests about their experience.
Show moreShow less
Pros
Great location
Comfy bed
Friendly reception
Good water pressure
Cons
Dirty room
Room didn't lock
Stained bedding
Guest reviewsbased on 328 reviews
Connor from Australia
Single
Standard Twin Room
3 nights in November 2025
|
Reviewed: February 05, 2026
9/10
Excellent Location and Helpful Staff!
attentive staff beneficial location
The staff was attentive. They quickly addressed my queries! The location suited my travel needs well. It was particularly beneficial being near the shopping center.
0 Helpful
Elijah from United Kingdom
Single
standard double room
3 nights in November 2025
|
Reviewed: January 07, 2026
9.0/10
convenient location, comfortable stay
clean room comfortable bed convenient location easy check-in
The room was very clean, and the bed proved comfortable. the hotel is conveniently located near both the westfield shopping center and several transportation options. staff members were friendly and helpful . i appreciated the easy check-in process. It was quick and efficient.
the tv remote was not working properly, it was only a minor inconvenience.
Dining
9/10
Multiple restaurants are nearby offering various cuisines. I noticed several cafes and pubs within a short walking distance. finding a place to eat was easy, and there were many options to explore. this added convenience to my stay.
Location
10/10
The hotel is situated very close to the westfield shopping centre. The tube station is just around the corner. a bus stop is located right in front of the premises. the location offered easy access to many amenities.
Service
9/10
The reception staff was genuinely helpful, i found them to be really cute. their assistance greatly contributed to a smooth stay. They answered all my questions promptly. i felt supported throughout my visit.
Facilities
8/10
The hotel provides luggage storage. This allowed me to explore without carrying my bags. the room was relatively quiet despite the busy road outside. i was able to relax after a busy day of activities.
0 Helpful
|
Olivia from United Kingdom
Single
Standard Twin Room
3 nights in November 2025
|
Reviewed: December 03, 2025
7/10
convenient location easy check-in friendly staff temperamental door lock missing bedside lamp small bathroom
The location was convenient , only a five-minute walk from Shepherd's Bush Market Tube station. The check-in process was easy , and the staff were friendly. I found the room and hotel very clean.
The door lock was temperamental , it was difficult to operate. There was no bedside lamp available in the room. I found the bathroom to be very small.
0 Helpful
James from United Kingdom
Business traveller
Standard Twin Room
3 nights in June 2025
|
Reviewed: August 14, 2025
9.0/10
Convenient Stay
excellent location helpful staff clean room useful fan
the location proved excellent for my needs with easy access to public transport the reception staff were genuinely helpful addressing any concerns promptly the room was notably clean upon arrival i also found the provision of a fan very useful given the warm weather
one minor inconvenience was the limited space in the bathroom it made moving around a bit challenging
Location
9/10
westfield shopping center is just across the street from the hotel shepherd's bush market tube station is a short walk away providing access to piccadilly and central lines several restaurants are within walking distance
Service
10/10
the reception staff quickly replaced a broken hairdryer when i reported it they were always available to assist with directions and travel information i found them kind and attentive to all my needs
Dining
8/10
the hotel does not offer its own dining facilities however many eateries are within a short distance from the hotel a large shopping center nearby has multiple food options markets offer diverse food choices
Rooms
9/10
the room was a decent size for a single traveler it included comfortable beds i found a useful fan provided there were fresh towels and sufficient toiletries i was satisfied with the cleanliness
0 Helpful
|
Roy from United Kingdom
Single
Standard Twin Room
3 nights in June 2025
|
Reviewed: June 27, 2025
8.5/10
Solid Stay Near Shopping
helpful staff clean room good bathroom convenient access
i found the staff helpful and polite, especially regarding local directions. my room was quite clean and the bathroom was a good size. the central line access made getting around very easy (i also liked the nearby bus lines). the window opened, a plus.
the floorboards did creak a bit in my room.
Facilities
9/10
a major shopping mall is directly across from the premises. the proximity allows for quick access to various retail outlets and dining options. this offered convenience for shopping and meals.
Location
8/10
the hotel is near a central transportation hub. a short walk gets you to underground lines and bus routes. this proximity simplifies travel to many destinations.
Service
8/10
the reception staff seemed responsive to questions. they gave clear directions and basic information. i found them efficient during check-in and check-out.
Rooms
9/10
my standard twin room included two beds. the space was adequate and quite clean. it provided functional space for my stay (i found it suitable for resting).
0 Helpful
|
Show more reviews
FAQs
About Abbey Hotel
How far is Abbey Hotel from the nearest metro station?
Shepherd's Bush Market Underground Station is just 300 meters from the hotel.
What are some nearby attractions to Abbey Hotel?
Nearby attractions include O2 Shepherd's Bush Empire (0.5 km), Hyde Park (2 km), and Oxford Street (3 km).
What amenities are available in the rooms at Abbey Hotel?
Rooms feature a flat-screen TV, kettle, private bathroom with free toiletries, and air conditioning.
Is Wi-Fi available at Abbey Hotel?
Free Wi-Fi is available throughout the hotel.
Is there parking available at Abbey Hotel?
Public parking is available nearby for a fee.
How close is Abbey Hotel to London Heathrow Airport?
The hotel is located 18 km from London Heathrow Airport.
Does Abbey Hotel offer services for guests traveling for business?
The hotel provides complimentary wired internet access and luggage storage for business travelers.
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